FAQs
Find answers to all your Cookies Corner® questions. Learn about our rolling papers, tips, accessories, Puff Packs, shipping, and more. Quick, clear, and hassle-free.
What products does Cookies Corner® sell?
Cookies Corner® offers rolling papers, tips, accessories, and ready-to-go Puff Packs for all your rolling needs.
Are your rolling papers and tips compatible with all herbs?
Yes. Our papers and tips work with all legal herbs and are designed for smooth, even burns.
What are Puff Packs and what’s included?
Puff Packs are curated kits with everything you need for a session, including papers, tips, and accessories, all in one convenient pack.
How do I place an order?
Simply browse our products, add items to your cart, and follow the checkout prompts to complete your purchase.
Do you ship internationally?
Currently, we only ship within the Australia International shipping is not available at this time.
How long will shipping take?
Most orders are processed in 1–2 business days. Standard shipping typically takes 3–7 business days. Expedited options are available at checkout.
Can I track my order?
Yes. Once your order ships, you’ll receive a tracking number via email to monitor delivery.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options at checkout.
What is your return or exchange policy?
Due to the nature of our products, we do not accept returns. Damaged or incorrect items can be exchanged if reported within 7 days of delivery.
Are your products eco-friendly or sustainable?
Many of our papers and tips are made from natural, sustainable materials. We’re committed to minimising environmental impact where possible.
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